1. Cut Costs and Reduce Expenses
Ever thought about migrating from a conventional telephony service to a digital system? A cloud-based service like Talkroute is typically much more cost-effective than the standard carriers you might be currently utilizing. These suggestions primarily cater to businesses operating from a separate workspace, but the same principles can be applied to your home-based business as well.
Traditional business telephony systems can become quite costly. Fortunately, conventional providers are no longer your only choice. Transitioning to a digital phone service can save a significant amount of money for a business by eliminating the requirement for extra hardware and networking equipment, as you can continue using your existing phones. In general, conventional providers have a tendency to be more expensive than digital ones.
2. Minimize Complexity
In terms of business infrastructure, simplicity is often more beneficial, and this is where a digital phone system shines. By opting for a virtual setup, you not only get more value but also simplify your phone system. This is achieved by employing an online interface to manage everything, thereby removing the need to comprehend network infrastructure.
3. No Need for Extra Equipment
By switching to a digital provider like Talkroute, there’s no need for additional purchases. The system just requires your current phones to route calls and leverages their existing networks—cellular, landline, etc.—to connect calls. No new phones or network hardware are needed for the system to operate.
A robust phone system also lets you access all your system’s features and modify anything that needs alteration. Whether you’re setting everything up for the first time or making periodic changes as your business evolves, it’s crucial that you can access every facet of your phone system to ensure it’s operating exactly as required. Unfortunately, conventional phone systems often lack these necessary customizations.
4. Simplify Organization
With a digital system, you have the flexibility to set everything up precisely the way you want it, without unnecessary complications. You can configure it to route calls selectively to the appropriate people or departments at the right times, and even create individual preferences for each user.
The potential for organizing your system with a digital phone number is virtually limitless. If you want a standard setup where your number only rings a single phone—be it a landline, mobile phone, etc.—you can do that too, as if it were just another phone with a regular number. Basically, a digital phone system offers a plethora of options.
5. Operate Your Business from Your Mobile
Running a new startup or simply don’t need to extend beyond using your mobile phone for business calls? In that case, a digital phone system is ideal for you as it allows you to design a professional phone system with numerous features, all while only needing a single mobile phone.
6. Manage Multiple Businesses from One Phone
With a digital system, your growth is unlimited. The system scales with you, allowing you to run several businesses from the same phone, if you’d prefer. Simply adjust your control panel to route calls as needed for each business.
There are numerous ways to route your calls for each business, and remember, the settings can differ for each business number if you want. You don’t need multiple accounts, either, because you can have several phone numbers on a single account. This virtual system is like a conventional phone system on steroids. Make use of any of the professional features included with your account for your system, and set them to function identically for each business—or entirely independently for each.
7. Implement a Call Menu Using Just One Phone
Adding a call menu to your phone, also known as an auto attendant or IVR, is one of the best ways to portray professionalism. You don’t need an expensive system to have this feature. Many digital providers like Talkroute let you add a call menu regardless of the type or number of phones you currently have.
Bear in mind that, to the customer calling you, it will sound just like any other business or even a large corporation that has an automated call menu. So, adding this feature while running your business from a single mobile phone can completely revolutionize the way you handle calls.
8. Accept Multiple Incoming Calls at Once
Idealistically, your business would receive one call at a time, but that’s not always the case. Occasionally, you’ll receive multiple calls simultaneously, necessitating measures to handle all of them so that no one disconnects before you can attend to them. The aim of this post is to provide a few ways to professionally manage all those simultaneous calls.
This was once a costly feature for businesses, but many digital providers now enable you to handle as many incoming calls as you receive, simultaneously. This capability is invaluable, especially during unexpected high-volume periods.
9. Allocate Extensions to Employees Without Exorbitant Costs
You can also assign each individual in your organization their own extension so that callers can reach them directly if needed. Alternatively, extensions can be assigned to different departments as well. This feature doesn’t necessitate a large, expensive conventional phone system.
10. Manage Your Phone SystemOnline Conveniently
One of the key benefits of a digital phone system is the ability to modify and adjust your settings at any time without needing to contact your provider. You can make any changes 24/7 directly from your online dashboard.
